Loyal customers are the core of every business, so keeping them happy is one of the biggest keys to success.
If your business or Organization is struggling to provide your clients a with high-level of support across multiple platforms, devices, locations, and operating systems,
Digileap offers solutions to streamline your Customer Care and service processes.
Does Your Customer Experience Strategy Cover All The Important Bases?
Customer Experience Monitoring and Management (CEMM) services by Digileap helps monitor, analyze, prevent, predict, and report the experience of an end user – your customer – in real time.
Our enterprise, web, and mobile CEMM solutions help you quickly identify issues and resolve problems in production environments before they disrupt critical services.
Our unique solution identifies the specific user(s) impacted and detects the source of the issue.
Our Analytics Engine “learns” normal and expected behavior. The custom rules engine identifies complex emerging performance issues. This preventive Analytics Engine helps you avoid issues while your processes are in production.
Our CEMM solution is an early warning and detection system with dynamic alerting capabilities.
For more advanced configuration, our Tech Stack can be customized to meet the needs of your specific application.
Digileap’s solutions help you manage the performance and availability of your applications. Quickly identify bottlenecks and troubleshoot the root cause of your application performance issues before they become problematic.
Application performance management solutions are designed to:
APM allows you to monitor, analyze, and report on transactions throughout your IT environment whether physical, virtual, mobile or in the cloud. This empowers you to quickly identify issues and resolve problems before they disrupt any of your mission-critical services. Built-in analytics “learn” normal behavior and automatically identify complex emerging performance issues, so you can avoid potential problems.
